MAST
When You Work With GO-HR, You Can Expect:
As Much As 7% Total Annual Sales*
Up To 30% Of Your Employee Turnover*
Up To 70% Of Variance In Team Engagement*
Manager’s affect all aspects of your team including quality of work, innovation, collaboration, productivity, employee wellbeing, revenue and profit, and stakeholder safety.
The top challenges of being a manager according to surveys conducted by organizations like GALLUP and Forbes are:
1
Unclear Expectations
2
Heavy Workload & Lack of Preparation
3
Job Stress and Frustrations
4
Frustrating Performance Reviews Process
So, How Can We Help?
Our program addresses the top challenges listed above and seeks to eliminate the negative impacts of a bad manager. Investing in effective management training for your employees can have both tangible and intangible payoffs for your company.
Why Mast Manager & Supervisor Training?
This program was developed through hundreds of hours of research and development combined with decades of “boots-on-the-ground” experience from HR experts, attorneys, and business gurus. We created this program because we heard loud and clear from clients and their managers that they want more resources and training to protect the company and lead their teams. Our well-rounded virtual program includes:
- Over 24 hours of live, interactive training focused on management best practices and building a people-first culture that protects and uplifts the company.
- Structured micro-coaching to enhance the learning experience.
- An on-going professional development plan for continued growth after the program
- Networking with managers from other organizations to encourage best practices learning and relationship development to support your managers after the program ends.
A wide range of session topics that include:
Compliance 101
We will review the essential functions of management and key employment laws related to management. You will understand how those key employ- ment laws impact the operations of the business and best practices for com- plying with them.
Conflict Management 101
We will identify common types of conflict that are present in the workplace. We will discuss strategies to prevent and reduce the negative effects of conflict in the business. You will work to better understand your conflict management style and its efficiency in resolving conflicts.
Goal Setting & Delegation
We will discuss effective goal setting and practice setting S.M.A.R.T. goals that set your team up for success. We will evaluate the impact of effective delegation on the business and your team members, and you will understand how to avoid the common causes that prevent effective delegation.
Coaching & Documentation
We will evaluate the importance of documentation and identify “good” documentation criteria. You will practice performance coaching in various organizational contexts, analyzing different management approaches and determining best practices for crucial conversations.
Empathetic Leadership & Inclusion
We will evaluate the importance of empathy at work and the impact of an empathetic leader on the success of the business. You will understand the significance of Diversity, Equity, and Inclusion in today’s work environments and brainstorm strategies to make your workspace even more inclusive.
Retention & Motivation
We will identify and quantify the effects of retention and motivation on the business. We will discuss the im- portance of culture and ways to build culture effectively while emphasizing the vital role of a manager in retaining and motivating employees.
Meet The Team
Participants rated the facilitators’ teaching quality:
Participants rated the helpfulness of coaching:
What Is The Program Impact
100%
of previous participants say they have applied concepts learned in this training to their job.
80%
100%
According to GALLUP, disengaged and underperforming managers cost the US Economy up to $398 billion each year! GALLUP Also found that 70% of the variance in team engagement is determined solely by the manager.